Senior Modern Workplace Engineer
Core
Deliver reliable, secure, and user-focused IT services including endpoint management, identity administration, and service desk support to enable a modern workplace.
Role type
Senior Modern Workplace Engineer (IC)
Builds
Standardized, secure, and automated IT environments for employees across multiple locations
Domain
IT Operations / Modern Workplace / Identity & Access Management
Required skills
IT support, service desk operations, Windows administration, Microsoft 365, Intune, Entra ID, ITSM processes, incident management, onboarding/offboarding workflows, root cause analysis, documentation, cross-functional communication
Preferred skills
Cloud desktop solutions (Windows 365, AVD), MDM specialization, multi-site zero-touch deployment, RMM tooling, Atlassian administration, scripting/automation
Technologies
Windows, Microsoft 365, Intune, Entra ID, Teams, SharePoint, OneDrive, ITSM systems, RMM tools, Atlassian
Responsibilities
Provide first and second line support for laptops, mobile devices, and collaboration tools; manage incidents and service requests; administer identity and access management; deploy and maintain endpoints via zero-touch deployment; improve service desk processes and documentation; support workplace integration for new locations or acquisitions
Seniority
Senior, hands-on IC
