Billing Operations Lead
Core
Oversee and optimize the end-to-end billing lifecycle across a diverse portfolio of marketplace retail partners and revenue streams, ensuring accuracy, financial controls, and timely month-end close.
Role type
Senior IC billing operations lead
Builds
Scalable billing processes, system integrations, and reporting dashboards for marketplace retail partners
Domain
Technology, ecommerce, marketplace, subscription, SaaS
Required skills
Billing operations, Order-to-Cash, Accounts Receivable, Salesforce CPQ, billing platforms (Zuora, Chargebee, Stripe Billing), ERP systems (NetSuite, SAP, Oracle), SQL, Excel, financial controls, SOX, revenue recognition (ASC 606)
Preferred skills
Data modeling, automation tools (Alteryx), AI-based solutions for process improvement
Responsibilities
Own billing operations for strategic retail partners and multiple revenue streams; Maintain billing policies, SOPs, and quality controls; Drive reporting and visibility via dashboards and KPIs; Lead billing system initiatives and integrations; Lead cross-functional quote-to-cash projects; Strengthen controls and compliance; Improve operational efficiency through workflow streamlining and automation; Mentor and support junior team members
Seniority
Senior, hands-on IC with leadership responsibilities