Health Shuttle Administrator
Core
Administrative coordination and customer service for a community health transport service making 90,000+ annual trips for older individuals and those with transport barriers.
Role type
Senior Health Shuttle Administrator
Builds
Schedules medical appointments, manages client records, processes donation revenue, and coordinates volunteer recruitment.
Domain
Healthcare logistics / Community transport
Required skills
Customer service, data entry, record maintenance, financial processing, vehicle maintenance coordination, incident investigation, volunteer recruitment, MS Office, CRM software, geographical knowledge of Aotearoa
Preferred skills
Experience with Waka Ora Health Shuttle programme, stakeholder communication, conflict resolution, relationship building
Responsibilities
Serve as first point of contact for booking services, maintain accurate client records, process donation revenue, assist with vehicle maintenance, investigate incidents/complaints, lead volunteer recruitment and onboarding
Seniority
Mid-level, hands-on IC
