Floor Manager - Chadstone, Melbourne
Core
Lead store operations and a team of Sales Advisors to deliver exceptional customer experiences and drive sales performance.
Role type
Senior retail floor manager
Builds
Retail store operations and customer service experiences
Domain
Retail fashion
Required skills
Team leadership, customer service, sales analysis, recruitment and training, talent development, operational management, brand ambassadorship, adaptability, English communication
Preferred skills
Styling expertise, product knowledge, coaching ability, analytical thinking
Technologies
POS systems, sales analytics tools
Responsibilities
Lead and motivate a team of Sales Advisors to achieve service and presentation standards; Analyse sales data to maximize department performance; Oversee daily store operations and ensure alignment with brand standards; Support recruitment, onboarding, and training of new team members; Identify and nurture future talent for development plans; Act as a brand ambassador for customers; Step into the Store Manager role when required