Client Success Advisor (Risk & Audit, Analytics)
Core
Guide key clients in configuring, adopting, and optimizing a GRC platform to strengthen retention and uncover expansion opportunities.
Role type
Client Success Advisor (Risk & Audit, Analytics)
Builds
GRC platform implementations and analytics use cases for enterprise clients
Domain
Governance, Risk, and Compliance (GRC) SaaS
Required skills
GRC expertise, advisory skills, ACL Analytics proficiency, data analytics translation, solution design, relationship building, analytical problem-solving, regulatory monitoring
Preferred skills
GRC platform implementation experience, automation/digital transformation knowledge, regulatory change monitoring
Technologies
ACL Analytics, Diligent One Platform
Responsibilities
Advise clients on configuring and optimizing GRC platform functionality; Assess client requirements and recommend tailored solutions; Partner on GRC roadmaps and drive platform adoption; Identify and implement analytics use cases for automation and reporting; Collaborate with internal teams to improve solutions; Monitor regulatory developments and industry trends
Seniority
Mid-Senior, hands-on IC
