Sales & Service Lead - Multrees Walk, Edinburgh
Core
Lead sales and service operations for a yoga apparel retail store, driving guest experience, team development, and business performance.
Role type
Senior retail store manager / Sales & Service Lead
Builds
Retail store operations, sales floor coverage, team performance
Domain
Retail (Yoga apparel and lifestyle)
Deliverable
product features
Required skills
Sales leadership, team coaching, budget management, inventory control, data analysis, recruitment, stakeholder collaboration
Preferred skills
Client-centric mindset, business acumen, adaptability
Technologies
Company performance tools, reporting systems
Responsibilities
Lead an exceptional guest experience through product education and coaching; build daily client relationships; analyze reports to strategize and improve deficient areas; manage reporting, budgets, expenses, inventory, and vendor relationships; oversee and develop Sales & Service Associates and Cashiers; collaborate with cross-functional leads on operations directives.