Senior Product Manager
Core
Define and support the building of desirable, feasible, viable, and sustainable products for the Professional Services Automation (PSA) module, serving Managed Service Providers (MSPs) and internal IT organizations.
Role type
Senior Product Manager (B2B SaaS)
Builds
Professional Services Automation (PSA) module features and roadmaps
Domain
IT Service Delivery / Managed Service Provider (MSP) software
Deliverable
product features
Required skills
Strategic planning, roadmap definition, product specification, user story creation, cross-functional partnership, go-to-market planning, metrics tracking, market opportunity identification
Preferred skills
Thought leadership, customer engagement, competitive analysis
Technologies
SaaS platforms, PSA tools
Responsibilities
Contribute to strategic planning and align product strategy with company objectives; Define, prioritize, and execute product roadmaps; Translate customer and business requirements into specifications and user stories; Partner with Engineering to deliver scalable solutions; Collaborate with Sales and Customer Success for go-to-market planning; Track KPIs to evaluate product success; Identify market opportunities through customer engagement and data analysis.
Seniority
Senior, hands-on IC
