Operations Coordinator
Core
Operations Coordinator supporting the Content team by allocating, optimizing, and supporting talent across multiple creative and production projects.
Role type
Operations Coordinator (Resource Management)
Builds
Staffing plans and resource allocation strategies for creative and production projects.
Domain
Digital Marketing Services / Creative Production
Required skills
Resource management, Creative operations, Workforce planning, Stakeholder management, Scoping, Budget management, Process improvement, Data analysis, Project management tools, English fluency
Preferred skills
Agency staffing models, Freelance talent management, Capacity forecasting, Film/animation/post-production knowledge, Automation/AI implementation
Responsibilities
Own resource allocation across multiple projects and disciplines; Partner with Project Managers and craft leads to build staffing plans; Assess briefs and challenge staffing requests; Navigate competing priorities and negotiate with stakeholders; Maintain visibility of bookings and capacity; Build relationships with talent to understand strengths; Identify operational challenges and improve workflows; Use data and automation to improve resource planning.
Seniority
Mid-level, hands-on IC
