Senior Atlassian Jira / JSM Developer
Core
Lead enterprise-grade Jira and Jira Service Management solutions across their full lifecycle, designing, configuring, developing, integrating, and supporting platforms in complex IT environments.
Role type
Senior Atlassian Jira/JSM Developer
Builds
Scalable workflows, service portals, automation, integrations, and secure data synchronization between Jira/JSM and enterprise applications.
Domain
IT Service Management (ITSM) / Enterprise Software
Required skills
Jira Software, Jira Service Management, Confluence, REST APIs, webhooks, ScriptRunner, Groovy, Jira Automation, ITSM/ITIL processes, OAuth 2.0, secure API design
Preferred skills
Atlassian Forge, Python, Java, Atlassian Jira/JSM certifications, ITIL certification
Technologies
Jira, JSM, Confluence, ScriptRunner, Groovy, Oracle HRMS, Microsoft Teams, Atlassian Marketplace
Responsibilities
Configure, customize, develop, and support Jira Software and JSM solutions in an enterprise environment; Design and implement Jira/JSM workflows, screens, fields, schemes, permissions, roles, notifications, and automation rules; Develop and maintain REST API, webhook, and enterprise-system integrations; Implement inbound, outbound, and bidirectional data synchronization between Jira/JSM and external systems; Troubleshoot Jira, JSM, workflow, automation, and integration issues and conduct detailed root-cause analysis; Collaborate with business stakeholders, application teams, and internal IT teams on projects, enhancements, and platform improvements.
Seniority
Senior, hands-on IC
