Sales & Service Lead - Chatswood Chase
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store-level business functions.
Role type
Senior retail sales and service leader
Builds
Retail store operations and guest experience
Domain
Retail / Wellness apparel
Deliverable
product features
Required skills
Sales leadership, team coaching, business acumen, inventory management, cross-functional collaboration, data analysis, recruitment, stakeholder management
Preferred skills
Mindful movement philosophy alignment, flexibility, physical stamina
Technologies
Company performance tools, reporting systems
Responsibilities
Lead an exceptional guest experience through technical product education and coaching; build daily client relationships; analyze reports to strategize and implement action plans; ensure effective sales floor coverage and workforce solutions; partner with Operations & Visual Manager on budgets, inventory, and facilities; oversee Sales & Service Associates and Cashiers including recruitment and development; collaborate with Community & Studio leads on cross-functional training.
Seniority
Senior, hands-on IC