Parts Interpreter
Core
Senior Parts Advisor/Interpreter guiding Parts Advisors, supporting sales strategies, and providing expert parts identification and support for heavy-duty truck components.
Role type
Senior IC parts interpreter (heavy-duty truck)
Builds
Parts sales and customer support for heavy-duty truck brands
Domain
Automotive after-market parts (heavy-duty trucks, diesel engines, transmissions)
Deliverable
product features
Required skills
parts identification, inventory management, sales strategies, technical catalog interpretation, internal combustion engine knowledge, automatic transmission knowledge, up-selling/cross-selling, outbound sales calls
Preferred skills
Certificate in Parts Interpreting, genuine parts promotion
Technologies
Outlook, Word, Excel
Responsibilities
Mentoring and coaching Parts Advisors, acting as 2IC to Parts Manager, responding to customer enquiries for parts identification, monitoring and reviewing customer back orders, managing inventory stock levels and forecasting, participating in stocktakes and parts call-outs, making outbound calls to promote products and promotions
Seniority
Senior, hands-on IC