Data Center Technician
Core
Stage, set up, and perform hardware deployments; troubleshoot and diagnose equipment; and perform hardware decommissions for simple changes and refreshes in a data center environment.
Role type
Entry-level to early-career Data Center Technician (IC)
Builds
Core infrastructure and foundational technologies for Microsoft's online services (Bing, Office 365, Xbox, OneDrive, Azure)
Domain
Cloud Infrastructure / Data Center Operations
Deliverable
physical/clinical work
Required skills
Hardware diagnostics, troubleshooting, component replacement, safety protocol adherence, incident reporting, peer guidance, basic computer hardware knowledge
Preferred skills
IT equipment support experience, CompTIA A+/Server+/Network+ certification, Basic Structure Cabling (BSC) certification
Responsibilities
Perform diagnostics and troubleshooting following standard procedures; verify grounding, staging, labeling, and cabling setup; decommission hardware for simple changes; communicate and escalate incidents; assist and guide other technicians; complete required training and observe experienced technicians
Seniority
Early careers / Entry-level, hands-on IC
