Supervisor, Referrals
Core
Oversees referral and authorization operations for healthcare-related requests, coordinating workloads and ensuring process standards.
Role type
Supervisor, Referral and Authorization Operations
Builds
Efficient healthcare administration processes
Domain
Healthcare administration / Government contracting
Required skills
Supervisory experience, Referral and authorization management, TRICARE knowledge, Government contract compliance, Security clearance eligibility, Remote work readiness
Preferred skills
Coaching and training, Performance management, Issue resolution, Workload balancing
Technologies
National Background Investigation Services (NBIS)
Responsibilities
Supervise processing of referrals and authorizations, Coordinate referral and authorization activities, Prioritize and distribute caseloads, Implement contingency operations, Research and resolve complex issues, Facilitate training for associates
Seniority
Mid-level Supervisor