Head of Membership
Core
Lead a high-performance coaching community for trade business owners, focusing on direct feedback, live coaching sessions, and member retention rather than content moderation.
Role type
Senior leadership community head (coaching & operations)
Builds
A trusted, high-engagement community for plumbing, electrical, and trade business owners
Domain
Coaching, consulting, and trade services (plumbing, electrical)
Required skills
Business coaching, running live group sessions, reviewing business documents (sales letters, pricing, scripts), member retention strategies, direct feedback delivery, high-standards enforcement
Preferred skills
Experience in trades or service businesses, membership community management, business operations knowledge
Responsibilities
Own community health and long-term success, run live Q&A coaching sessions, review and critique member business documents, coach members through real business problems, identify and re-engage at-risk members, build systems to scale engagement
Seniority
Senior, hands-on IC