Customer Service Team Member - Trade Specialist
Core
Provide expert customer service and sales support for trade customers (builders, carpenters, plumbers, electricians) in a home improvement retail environment.
Role type
Trade Specialist (Customer Service & Sales)
Builds
Customer relationships, sales leads, and commercial growth for the warehouse
Domain
Retail / Home Improvement / Construction Trade
Deliverable
product features
Required skills
Customer service, relationship building, quoting systems, inventory management, computer literacy, detail orientation
Preferred skills
Trade industry experience, knowledge of trade products, sales drive
Responsibilities
Provide best-in-class experience to trade customers, manage customer relationships and quoting systems, generate future sales leads, maintain relationships with local organizations
Seniority
Entry-level to Junior
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