Customer Banking Specialist Relief - Strathpine
Core
Front-line customer service representative supporting multiple bank branches, guiding customers to appropriate channels and demonstrating digital banking options.
Role type
Customer Banking Specialist Relief
Builds
Seamless banking experience for personal and small business customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, communication, managing customer expectations, in-branch technology demonstration
Responsibilities
Greet customers and understand their enquiries, guide customers to appropriate channels, build personal connections through meaningful conversations, demonstrate in-branch technology and digital banking options, monitor branch operations to ensure efficiency and customer satisfaction
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