Analyst II, Systems Operations
Core
Provides advanced technical support and maintains operations for NYSE Group Exchanges and National Markets Services infrastructure.
Role type
Senior IC systems operations analyst
Builds
ICE/NYSE exchange systems and trading infrastructure
Domain
Financial services / Trading exchanges
Required skills
Linux administration, TCP/IP/UDP/Multicast protocols, incident management, change management, root cause analysis, technical troubleshooting, system documentation, mentoring
Preferred skills
Financial industry knowledge, Python/BASH scripting, FIX Protocol, enterprise monitoring tools, cloud/virtualized environments
Responsibilities
Troubleshoot and resolve complex internal and customer issues; Maintain and administer ICE/NYSE systems; Oversee production environment adherence to ITIL/ISO 9000/Cobit policies; Prepare documentation for troubleshooting and recovery; Participate in strategic and tactical projects to improve Exchange systems; Mentor and train junior analysts
Seniority
Mid-level, hands-on IC