Customer Service Officer/Order Processing
Core
Process customer orders and handle inquiries/issues for an independent premium wine merchant.
Role type
Customer Service Officer (Order Processing)
Builds
Customer orders and support for premium wine portfolio
Domain
Wine distribution / Retail
Deliverable
product features
Required skills
Order processing, data entry, MS Office proficiency, task prioritization, attention to detail, written/verbal communication
Preferred skills
Wine knowledge
Responsibilities
Accurately process customer orders, respond to customer inquiries via phone or email, collaborate with sales team on customer concerns, prioritize tasks to meet deadlines
Seniority
Mid-level, part-time
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