销售策略经理-客户管理-火山引擎
Core
Develop customer segmentation policies, management rules, and lifecycle strategies to drive business insights and resource efficiency.
Role type
Senior customer strategy manager
Builds
Customer segmentation frameworks, management policies, and lifecycle data systems
Domain
Technology / Customer Management
Deliverable
dashboards & analysis
Required skills
Customer segmentation, lifecycle management, data analysis, policy formulation, stakeholder collaboration, system optimization
Preferred skills
Business acumen, strategic thinking, resource integration, project management
Technologies
Excel, PPT
Responsibilities
Define customer classification and tagging systems; Establish customer allocation and conflict resolution mechanisms; Analyze customer data to generate reports on conversion and retention; Optimize data workflows and approval processes for customer lifecycle management.