Client Services Coordinator – Medicolegal
Core
Coordinate independent medical assessments and support clients, specialists, and examinees in a medicolegal business.
Role type
Client Services Coordinator
Builds
Independent medical assessments and expert reports
Domain
Healthcare / Medicolegal / Insurance
Deliverable
client delivery
Required skills
appointment coordination, client support via phone/email, document review, system onboarding, interpreter/attendant coordination, telehealth troubleshooting, multi-tasking, high-volume environment management
Preferred skills
medicolegal services experience, workers compensation experience, insurance experience, healthcare experience, allied health experience, claims management experience
Technologies
telehealth platforms, client portals, booking systems
Responsibilities
Coordinate independent medical appointments from booking to attendance, provide responsive client support, manage inboxes and appointment changes, review medical and claim documentation, liaise with specialists and external providers, onboard new assessment locations, troubleshoot appointment and telehealth issues
Seniority
Mid-level, hands-on IC
