Case Manager | Aged Care & NDIS
Core
Guide prospective clients through intake and decision-making for Aged Care and NDIS services, converting enquiries into active clients.
Role type
Client-facing case manager and sales coordinator
Builds
Home Care Packages, Support at Home, and NDIS service placements
Domain
Aged care and disability support services
Deliverable
client delivery
Required skills
client intake, needs assessment, CRM management, referral pipeline management, stakeholder coordination, funding and fee communication, onboarding coordination
Preferred skills
1+ year care management or client intake experience, knowledge of Aged Care Support at Home funding and NDIS frameworks, negotiation skills, driver's licence with reliable vehicle
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