Cafe Manager
Core
Manage a specialty coffee café, leading a team of baristas to deliver an outstanding customer experience and maintain operational standards.
Role type
Cafe Manager
Builds
Specialty coffee café operations and customer experiences
Domain
Hospitality / Specialty Coffee
Deliverable
product features
Required skills
Team leadership, specialty coffee knowledge, customer service, operational management, sales growth, budget management, rostering, training and coaching, systems management
Preferred skills
Food Safety Supervisor Certificate, First Aid and CPR certificate
Technologies
Café management systems and software
Responsibilities
Develop a positive team culture aligned with brand values, drive market-leading service standards, provide coaching and performance management, manage venue administration and ordering, roster staff for optimal coverage, identify sales opportunities, maintain quality and safety standards
Seniority
Mid-level, hands-on IC