IT Support Coordinator
Core
Provide essential technical support and manage IT operations for a network of physiotherapy and strength & conditioning clinics.
Role type
IT Support Coordinator (Level 1 Helpdesk)
Builds
Internal software systems (Logic+, Kieser Konnect) and M365 environment
Domain
Healthcare / Health & Wellness
Required skills
M365 administration, Level 1 troubleshooting, ticketing systems, user documentation, security compliance, system monitoring
Preferred skills
Corporate or healthcare IT support experience, formal IT training, familiarity with remote support tools
Responsibilities
Provide technical support for M365 applications and internal systems, manage M365 tenancy including user accounts and security, troubleshoot and resolve support tickets, create user guides and FAQs, monitor system performance, collaborate with development and operational teams
Seniority
Mid-level, hands-on IC
