TikTok Shop - Account Management Lead, Lifestyle (Thailand)
Core
Lead and develop a team of Key Account Managers to execute category strategy, drive sales and GMV growth, and maintain operational standards for the Lifestyle cluster on TikTok Shop.
Role type
Senior IC people manager and operational lead
Builds
Centralized team dashboards, quarterly project plans, and reward schemes for sellers
Domain
E-commerce marketplace (Lifestyle/Home & Living)
Required skills
Team leadership and people management, Data analysis and insight extraction, E-commerce operations knowledge, Cross-functional collaboration, Strategic planning and execution, KPI tracking and reporting
Preferred skills
Experience in Key Account Management on e-commerce platforms, Knowledge of creator/affiliate ecosystems, Campaign and seller program execution, Proficiency with BI tools (SQL, Tableau, Power BI)
Technologies
Excel, SQL, Tableau, Power BI
Responsibilities
Lead and develop a team of Key Account Managers, Provide operational oversight to ensure team KPIs are met, Build and maintain centralized team dashboards, Monitor team daily output for quantity and quality, Escalate blockers to cross-functional teams, Lead quarterly project planning and execution
Seniority
Senior, hands-on IC with people management responsibilities