EL1 Salesforce Functional Consultant
Core
Senior Salesforce Functional Consultant specializing in Health Cloud, Service Cloud, and Vlocity implementations for the healthcare and disability sectors.
Role type
Senior IC Salesforce Functional Consultant
Builds
Production Salesforce solutions (Health Cloud, Service Cloud, Vlocity) for B2C and B2B service processes
Domain
Healthcare, Disability Services, Government Insurance
Required skills
Salesforce Admin 201 certification, Salesforce Functional Analyst experience, Health Cloud, Service Cloud, Vlocity, Business Process Mapping, B2C/B2B Service Processes, Stakeholder Facilitation, Agile Systems Delivery
Preferred skills
Vlocity solution implementation, Vlocity Certified Platform Developer/Consultant, Government/Insurance schemes, Accessible Design
Technologies
Salesforce, Health Cloud, Service Cloud, Vlocity, Communities
Responsibilities
Map and re-engineer B2C/B2B service processes, facilitate workshops with senior stakeholders, coordinate systems delivery in multi-disciplinary Agile teams, implement Vlocity solutions
Seniority
Senior, hands-on IC
