Duty Manager | Mango Hill Tavern
Core
Leading day-to-day venue operations across food, beverage, gaming, and functions while delivering exceptional guest experiences.
Role type
Duty Manager
Builds
Venue operations, guest experiences, and functions
Domain
Hospitality (Bistro, Sports Bar, Gaming)
Required skills
Food and beverage operations, Functions management, Team leadership, Cash handling, Revenue reporting, Roster management, Problem-solving, Computer proficiency
Preferred skills
RSA & RSG certificates, RMLV certification
Responsibilities
Leading day-to-day venue operations across food, beverage, gaming and functions; Coaching, developing and motivating the front-of-house team; Managing bookings, private functions and key trading periods; Handling customer enquiries and resolving issues professionally; Assisting with cash management, revenue reporting and end-of-day reconciliation.
Seniority
Mid-level, hands-on IC