CareerPlanSign in

后端研发工程师-智能客服(深圳)

深圳💼 Full-time🗓 2026-09-28

Core

Develop and optimize intelligent customer service systems for ByteDance's global operations, focusing on B-end and C-end technical challenges to enhance efficiency and user experience.

Role type

Senior Backend Engineer (Intelligent Customer Service)

Builds

Intelligent customer service systems for B-end and C-end scenarios

Domain

Internet / Customer Service / AI

Deliverable

production ML models

Required skills

Golang, Java, Linux, MySQL, Elasticsearch, Redis, Kafka, distributed systems, microservices architecture

Preferred skills

B-end complex AI application system design, architecture design

Responsibilities

System development for global customer service scenarios, technical research for B/C-end challenges, building intelligent analysis and data systems, applying new technologies to core scenarios

Sourced via bytedance · Listed on CareerPlan, which tracks 853,000+ jobs from 20+ sources.