用户体验资深产品经理-抖音电商
Core
Design and implement post-sales product solutions for Douyin E-commerce to address consumer after-sales issues and enhance user experience.
Role type
Senior E-commerce Product Manager (Post-Sales)
Builds
Post-sales service products and reusable middleware capabilities for complex after-sales scenarios.
Domain
E-commerce / Consumer Services
Deliverable
product features
Required skills
Post-sales product design, consumer insight analysis, product roadmap planning, cross-functional collaboration, requirement prioritization
Preferred skills
Experience in e-commerce transaction/fulfillment/reverse logistics, ability to abstract scalable product capabilities
Technologies
N/A
Responsibilities
Design post-sales solutions based on consumer scenarios, create segmented strategies for different industries and user groups, manage independent business line requirements and drive product iteration
Seniority
Senior, hands-on IC