Human Center Design (HCD) Consultant
Core
Consultant guiding the adoption of Human Center Design (HCD) and innovation methodologies to solve problems by involving human perspectives in all steps of the problem-solving process for government, private sector, and non-profit clients.
Role type
Human Center Design (HCD) Consultant
Builds
Pilot programs, test & learn studies, and HCD-centered policies and processes for product development and global health outcomes.
Domain
Human Capital Program Strategies, Innovation, Global Health, and Social Impact
Required skills
HCD methodologies, user experience design, concept workshops, field-based research studies, stakeholder interviews, heuristic evaluations, cognitive walkthroughs, classical user testing, business modeling, change management, visual product design, storytelling, innovation strategy
Preferred skills
Master's degree, 5+ years in innovation/strategy/design, active participation in HCD Society, ISO 13407:1999 familiarity
Technologies
ISO 13407:1999, paper prototypes, mock-ups, story-boarding
Responsibilities
Lead diverse teams of researchers and analysts; design and manage field-based research studies; facilitate concept workshops; conduct heuristic evaluations and cognitive walkthroughs; execute classical user testing with target end users; develop HCD programs and policies; lead client pursuits and engagements; create visual artifacts like sketches and diagrams to communicate early-stage ideas.
Seniority
Mid-Senior, hands-on IC
