Associate / Sr. Associate - Operations
Core
Handling back office processes for customers in Travel, Insurance, and Banking industries via non-voice channels.
Role type
Associate / Sr. Associate Operations (Non-Voice BPO)
Builds
Operational support solutions for clients in Travel, Insurance, Utilities, and Customer Support domains
Domain
Business Process Outsourcing (BPO) / Customer Support
Deliverable
client delivery
Required skills
Basic computer knowledge (Citrix, ADUC, Windows OS), English proficiency (Good/Excellent), domain familiarity (Travel, Insurance, Utilities, or Customer Support)
Preferred skills
1+ years of experience in BPO
Technologies
Citrix, ADUC, Windows OS
Responsibilities
Execute back office processes for clients across various industries
Seniority
Entry-level to 1 year experience
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