RESPONSABLE DRIVE (H/F)
Core
Manage and develop the Drive sector (grocery pickup) within a retail store, overseeing team operations, customer service, and sales performance.
Role type
Senior retail operations manager (Drive sector)
Builds
Grocery pickup services for customers
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, customer service, sales analysis, inventory management, e-commerce offer consistency
Preferred skills
Commercial background, ability to build client trust
Technologies
Store IT tools, dashboards
Responsibilities
Plan, train, organize, supervise, and animate the team; manage order processing, preparation, and delivery to customers; monitor sales figures, margins, and quotas; ensure product availability and e-commerce offer coherence
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