CHEF DE CAISSE
Core
Manages the checkout and customer service sector in a retail store, overseeing cashier operations, customer relations, and cash handling.
Role type
Retail Store Cashier Supervisor
Builds
Retail checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Cash handling, customer service, team supervision, loss prevention, inventory management, conflict resolution, data reporting, POS system management
Preferred skills
Experience with loyalty programs, event organization, automated teller machine (ATM) management
Technologies
POS systems, loyalty software, banking deposit tools
Responsibilities
Supervise cashiers and ensure adherence to checkout procedures and security rules; handle customer inquiries, complaints, and specific orders; manage cash reconciliation, bank deposits, and cash drawer counts; oversee promotional activities and in-store events; maintain ATM and self-service equipment; perform inventory counts and manage stock supplies; report sales data and cash discrepancies to management.
Seniority
Mid-level, hands-on IC