Customer Service Representative 7262
Core
Handle customer inquiries, process orders, manage accounts, and resolve service issues in a fast-paced restaurant environment.
Role type
Front-line customer service representative (food service)
Builds
Customer accounts, packaged food orders, and resolved service issues
Domain
Food service / Retail
Deliverable
product features
Required skills
Cash management, account maintenance, order processing, conflict resolution, product knowledge
Preferred skills
Positive personality, energetic voice, adaptability to physical demands
Technologies
Point-of-sale systems, account management software
Responsibilities
Answer product and service questions, open and maintain customer accounts, prepare and package food products, collect payment and hand out orders, resolve product or service issues, maintain financial accounts
Seniority
Entry-level, hourly associate
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