Senior Experience Design Consultant
Core
Senior Experience Design Consultant bridging strategy, service design, and UX to solve complex client problems in digital transformations.
Role type
Senior hybrid design consultant (strategy + execution)
Builds
End-to-end service experiences, UX flows, prototypes, and strategic design solutions for large public and semi-public organizations
Domain
Public sector / Semi-public sector digital transformation
Required skills
Service design, UX design, user research, facilitation, stakeholder management, strategic design, question articulation
Preferred skills
Experience in public/semi-public organizations, UI design collaboration
Technologies
Service blueprinting, journey mapping, wireframing, prototyping
Responsibilities
Facilitate workshops and co-creation sessions, conduct user research and analyze insights, create service blueprints and journey maps, advise clients on strategic design value, collaborate with strategists and technologists
Seniority
Senior, hands-on IC