Reverse Logistics Deployment & Performance Manager
Core
Expert in Reverse Logistics processes (After Sales, Sales, Recycling, RMA/Return Centers) for Vusion, structuring international deployment models and digitalizing operations.
Role type
Senior Reverse Logistics Deployment & Performance Manager
Builds
International RMA/Return Centers, standardized deployment models, and digitalized reverse logistics processes.
Domain
Retail technology, international supply chain, reverse logistics
Required skills
International supply chain management, Reverse Logistics expertise, Project management (site opening, partner onboarding), SAP SD/MM, Business case modeling, KPI definition & tracking, Data analysis (Power BI, Snowflake), Training & change management, Contract negotiation, ISO/QMS knowledge
Preferred skills
Salesforce (case management & service flows), Additional languages beyond English
Technologies
SAP (SD/MM), Salesforce, Snowflake, Power BI
Responsibilities
Structure and standardize international RMA center deployment models; Identify, qualify, and negotiate with local logistics partners; Build business cases with volume forecasts, cost modeling, SLAs, and operational design; Pilot end-to-end RMA center opening projects (SAP plant creation, IT/Finance/Supply Chain coordination); Design and deliver training on SAP, Salesforce, and operational standards; Define and track KPIs (SLA, CSAT, lead time, backlog, scrap, RTM, OSMI); Pilot IT projects to automate reporting via Snowflake and Power BI.
Seniority
Senior, hands-on IC with strategic project leadership
