Assistant Manager - Housekeeping
Core
Lead housekeeping operations and team to ensure luxury guest experiences, cleanliness, and operational excellence across all hotel areas.
Role type
Assistant Manager - Housekeeping (Senior IC)
Builds
Clean guestrooms, suites, public areas, and back-of-house facilities for luxury hotel guests
Domain
Luxury Hospitality / Hotel Operations
Required skills
Team leadership and mentorship, Quality assurance and auditing, Inventory and cost management, Staff scheduling and workforce planning, Guest service recovery, Budget management, Health and safety compliance, Microsoft Office proficiency, Property management software proficiency, Conflict resolution
Preferred skills
Pre-opening hotel experience, Sustainability practices certification, Multilingual abilities, Performance analytics experience
Responsibilities
Conduct routine inspections and quality audits, Supervise and coach housekeeping staff, Manage inventory of linens and supplies, Address guest requests and service recovery situations, Monitor room status and occupancy levels, Ensure compliance with health, safety, and fire regulations
Seniority
Mid-Senior, hands-on IC with supervisory experience