Assist Front Office Manager
Core
Assist the Front Office Manager in organizing, implementing, and planning operations to ensure flawless department performance and high guest service standards.
Role type
Senior Front Office Assistant / Deputy Manager
Builds
Guest services, administrative reports, and operational coordination for Rixos Hotels
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front office operations, staff scheduling and performance monitoring, guest relations, inventory and cash control, training delivery, environmental safety compliance, data analysis
Preferred skills
Regional knowledge, tour operator liaison, quality management systems, food safety protocols
Technologies
Fidelio, Opera, MS Office
Responsibilities
Manage department audits and set targets, coordinate with other departments, handle VIP reservations and special requests, monitor daily occupancy and forecasts, lead team training and integration, ensure compliance with administrative rules and legislation, manage waste and chemical safety protocols, participate in emergency response teams
Seniority
Senior, hands-on IC