Assistant chef de réception H/F
Core
Assist the Front Office Manager in organizing, coordinating, and supervising front desk activities to ensure quality guest reception and satisfaction.
Role type
Front Office Assistant / Supervisor
Builds
Guest check-in/check-out operations, billing, and daily front desk workflows
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest relations, PMS software, reservation and billing procedures, quality standards, team supervision, scheduling, conflict resolution, cross-department coordination, cash control, security and hygiene protocols
Preferred skills
Prior supervisory or management experience, multilingualism (beyond French and English)
Responsibilities
Welcome and assist guests throughout their stay, supervise daily front desk operations, train and support front desk staff, manage special requests and complaints, coordinate with hotel departments, ensure cash and report accuracy, and replace the Front Office Manager when needed