Guest Service Associate - Housekeeping
Core
Clean and maintain hotel rooms and public areas, replenish supplies, and handle guest requests and complaints to ensure high standards of cleanliness and guest satisfaction.
Role type
Guest Service Associate (Housekeeping)
Builds
Clean hotel rooms and public areas for guests
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Cleaning techniques, guest service, reporting irregularities, room status recording, valet services, emergency procedures
Preferred skills
Understanding of VIP guest levels and room categories
Responsibilities
Attend daily briefings, clean assigned areas, replenish supplies, handle guest complaints, report damage or unusual behavior, record room status, perform valet services
Seniority
Entry-level, hands-on associate
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