Gouvernant(e)
Core
Ensures the quality of room service and floor management while maintaining hygiene and safety standards for hotel guests.
Role type
Senior Housekeeping Manager
Builds
Clean guest rooms, public areas, and operational services for hotel guests
Domain
Hospitality / Hotel Management
Required skills
Team management, operational supervision, client relations, recruitment and training, safety compliance, computer literacy (OPERA)
Preferred skills
Detail orientation, guest service mindset, initiative
Responsibilities
Supervise housekeeping and laundry operations, ensure constant cleanliness and hygiene, resolve client issues proactively, hire and train staff, enforce safety regulations, coordinate emergency procedures
Seniority
Senior, hands-on IC
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