Visual Keyholder - Holyoke Mall, Holyoke, MA
Core
Drive sales and implement visual identity to inspire customers to explore personal style in a fast-paced fashion retail environment.
Role type
Visual Keyholder (Retail Associate)
Builds
H&M retail store experiences and visual displays
Domain
Fashion Retail
Deliverable
product features
Required skills
Garment presentation, trend knowledge, customer service, visual merchandising, store operations, team coaching, KPI tracking
Preferred skills
Previous keyholder experience, creative mindset, willingness to learn
Technologies
Iron, Steamer, hand and power operated tools
Responsibilities
Set garment presentation on sales floor and windows, execute floor moves, coach store team on visual and commercial skills, maintain visual room and props, manage store opening/closing routines, ensure compliance with H&M standards and local legislation
Seniority
Entry-level to Junior, hands-on IC