Front Office Agent (m/f/d)
Core
Front Office Agent responsible for guest satisfaction, serving as the primary contact point for all guest matters, and creating statistics and reports.
Role type
Front Office Agent
Builds
Guest services and operational support for 25hours Hotels in Hamburg
Domain
Hospitality / Hotel Industry
Deliverable
client delivery
Required skills
Guest relations, reporting, hospitality knowledge, local Hamburg knowledge
Preferred skills
Hotel industry apprenticeship, prior reception experience, ability to inspire colleagues
Technologies
None stated
Responsibilities
Ensure guest satisfaction, act as the first point of contact for guests, create statistics and reports
Seniority
Entry-level / Junior
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