Case Managers Disaster Recovery
Core
Coordinate and oversee services for disaster-affected individuals and families to address housing recovery needs across 27 Texas counties.
Role type
Case Manager (Disaster Recovery)
Builds
Housing recovery support services for program applicants
Domain
Disaster recovery / Housing assistance
Deliverable
client delivery
Required skills
case management, applicant intake, outreach, documentation gathering, data entry, customer service, program policy knowledge
Preferred skills
bilingual English/Spanish or English/Vietnamese, Community Development Block Grant (CDBG) program experience, independent work ethic, time management
Technologies
Microsoft Outlook, Word, Excel, Microsoft Teams
Responsibilities
Perform outreach, intake, and assessments; maintain caseloads and regular contacts; protect applicant information; maintain client data systems; provide status updates; attend meetings and trainings; assist with temporary relocation selections; network and advocate for applicants
Seniority
Mid-level, hands-on IC