Butler
Core
Provide exceptional, personalized service to discerning guests in a luxury hotel setting, anticipating needs and ensuring seamless experiences.
Role type
Senior IC Butler (Luxury Hospitality)
Builds
Personalized guest experiences and high-end service delivery
Domain
Luxury Hospitality / High-end Hotel Management
Deliverable
product features
Required skills
Anticipatory service, discretion, etiquette knowledge, multi-tasking, physical stamina, administrative management, local cultural knowledge
Preferred skills
Hospitality management degree, butler certification, Arabic language knowledge
Technologies
Guest service technology systems
Responsibilities
Welcome and prepare for guest arrivals, manage administrative tasks like emails and amenity ordering, serve as primary point of contact for guest requests, coordinate with departments for seamless service, maintain knowledge of local attractions and customs, uphold health and safety regulations, handle physical tasks including lifting up to 30 lbs and standing for extended periods
Seniority
Mid-level, hands-on IC