GSA - F&B
Core
Welcome guests and deliver high-quality food and beverage service in a fast-paced hotel environment, ensuring safety standards and exceeding guest expectations.
Role type
Front-line Food & Beverage Service Agent
Builds
In-person dining experiences and guest satisfaction for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
client delivery
Required skills
Guest service, menu knowledge, safety and sanitation compliance, multitasking, conflict resolution, order accuracy, adaptability
Preferred skills
POS system familiarity, cash handling, prior F&B or hospitality experience
Responsibilities
Greet guests and provide personalized service, assist with menu recommendations and dietary needs, maintain safety and sanitation policies, manage multiple requests in a fast-paced environment, resolve guest concerns promptly, uphold outlet service standards
Seniority
Entry-level, hands-on IC