Técnico de Monitoreo y Soporte de Telecomunicaciones
Core
Operate the video surveillance system for the Chacao Project, monitoring IP cameras and AI/analytic alerts for risk conditions, and provide first-line technical support for associated network connectivity and equipment.
Role type
First-line technical support technician (telecommunications and video surveillance)
Builds
Video surveillance monitoring and network connectivity support for the Chacao Project
Domain
Security surveillance and telecommunications infrastructure
Required skills
IP camera monitoring, Ethernet, TCP/IP, IP addressing, switches/LAN, VLAN basics, PoE/PoE+, UPS maintenance, basic connectivity diagnostics, shift handover documentation
Preferred skills
Fiber optics, PTZ cameras, VMS, firewalls, video analytics/IA
Responsibilities
Monitor IP cameras and validate AI/analytic alerts for risk conditions, register events in logs and escalate per protocol, verify camera/link availability and perform basic connectivity diagnostics, check UPS status and execute authorized recovery actions, perform shift handover with incident records, escalate issues beyond first-level support
Seniority
Mid-level technician, hands-on IC
