Fleet Administration Manager
Core
Manage and develop the fleet administration and maintenance function, ensuring legal compliance and departmental objectives.
Role type
Fleet Administration Manager
Builds
Fleet service and maintenance processes, invoiced revenue, 24/7 Fleet Helpdesk coverage
Domain
Logistics and Transport
Required skills
Team management, invoicing management, KPI tracking, rota management, insurance claims liaison, performance management, recruitment, coaching, training, budget management, transport compliance knowledge, Microsoft Excel/Outlook proficiency
Preferred skills
Supervisory experience in a transport environment
Responsibilities
Manage team to ensure legal compliance in fleet service/maintenance, manage invoiced revenue, act as escalation point for dealer/repair networks, ensure high customer service, maintain fleet/business KPIs, manage 24/7 helpdesk rota, handle insurance claims and ULR invoices, maintain weekly/monthly KPI reporting, develop team via performance management, manage personnel issues (recruitment, coaching, training, discipline)
Seniority
Manager, hands-on leadership