Director, Change & Claims Management
Core
Senior commercial leadership role leading change management, claims management, contractual entitlement, and commercial risk activities across major infrastructure projects.
Role type
Director, Change & Claims Management
Builds
Project change registers, claims strategies, entitlement analyses, commercial dashboards, and dispute resolution outcomes.
Domain
Infrastructure construction and engineering
Required skills
Change management, claims management, contract administration, commercial risk assessment, negotiation, dispute resolution, entitlement analysis, strategic thinking, leadership, stakeholder engagement, financial acumen, analytical problem-solving
Preferred skills
JV/Design-Build project delivery experience, bilingualism (English/French), professional designations (P.Eng., PMP, MRICS, PQS)
Technologies
Project controls tools, commercial reporting platforms, contract management systems
Responsibilities
Lead development of change and claim management frameworks; negotiate change orders with clients and partners; prepare and substantiate contractual claims; interpret contractual terms and advise on commercial risks; mentor commercial teams on best practices; develop executive reporting tools and KPIs.
Seniority
Director, strategic leadership with hands-on commercial management