Casual Shift Leader
Core
Lead and train restaurant crew to deliver customer-first service while managing food safety, stock, and labor costs.
Role type
Front-of-house shift supervisor
Builds
Dining experiences and operational efficiency for fast-casual restaurants
Domain
Food service / Hospitality
Deliverable
Product features (service delivery & operations)
Required skills
Team leadership, customer service, food safety compliance, cash handling, inventory management, labor cost control, delivery oversight
Preferred skills
Supervisory experience in fast-paced environments, alcohol service training
Technologies
POS systems, inventory management tools
Responsibilities
Train and coach crew members, maintain food safety and stock control, manage labor and COGS, oversee deliveries, ensure policy compliance
Seniority
Mid-level, hands-on IC
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