Club Millésime Manager
Core
Define operational concepts, standards, and budgets for a luxury hotel executive lounge (Club Millésime) while supervising daily F&B operations and VIP guest service.
Role type
Senior F&B Operations Manager (Executive Lounge)
Builds
Operational standards, service policies, equipment lists, and OPEX budgets for a luxury lounge
Domain
Luxury hospitality / Fine dining
Required skills
Operational planning, F&B cost control, team leadership, VIP guest relations, budget management, recruitment and training, quality assurance, multi-language communication
Preferred skills
Sofitel/Accor standards knowledge, OPERA/Micros system proficiency, luxury hotel experience
Technologies
OPERA, Micros
Responsibilities
Define operational concepts and service standards, supervise daily lounge operations and F&B service, manage team recruitment and training, control F&B costs and budgets, handle VIP guest relations and complaints, report activity indicators to management
Seniority
Senior, hands-on IC